Wheres My Order?

Our couriers send regular updates via text message in regard to your delivery to keep you updated at every stage.

Please note we despatch every Monday & Thursday from our warehouse on a next day delivery service, all deliveries will require signature.

Orders placed from 1pm on a Monday to 1pm on a Thursday will be despatched that Thursday for delivery to you Friday

Orders placed from 1pm Thursday until 1pm on Mondays will be despatched on Monday for delivery Tuesday

Why do we despatch on these 2 days only?
All Epig labelled products on our shop were developed for the use on our original separate Professional oven cleaning business which is still in operation today, were just a little busy with both, but we fully intend to offer same day despatch in the future.

If after your order has been marked as despatched and you have not received within 3 days, please do contact us so we can investigate this further - email sales@epig.co.uk stating your order number and delivery Post Code.

Once the order has left our warehouse we are not in control of delivery times, as this is determined by our courier fulfilling the next day service